We see that Emotional Intelligence attitudes and competencies are the bedrock of sustained development and effective staff

The long-term adoption of skills and knowledge is dependent on the alignment of underlying attitudes and habits.  Therefore, our bespoke programmes focus on the development of skills, knowledge, attitudes and habits:

Developing effective attitudes and habits

To develop healthy attitudes for effective leadership, self-management and relationship management, we use:

• Applied Emotional Intelligence.
• Client specifications: In-house climate surveys and appraisal often identify negative attitudes towards engagement, tolerance or regard for others, for instance.
• Expert facilitation of indoor and outdoor experiential learning.
• One-to-one coaching and psychometric feedback.
• Team Effectiveness diagnostics.

Developing skills and knowledge

To develop the required skills and knowledge, we include:

• Bespoke content: To meet skills and knowledge gaps identified by initial meetings or a training needs analysis - Leadership, key account management, coaching, negotiation, conflict handling, etc.
• Mandatory client specifications: Preferred sales models or specific graduate intake content, for instance.

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